Our books are custom (meaning special orders or personalized items). Due to the made-to-order nature of this product, all sales are final. We do not accept returns.
If you purchased an art print or bookmark, we have a 30 day return policy, which means you have 30 days after the shipping date to request a return.
To be eligible for a return, item must be undamaged. To start a return, please email email@example.com. If your return is accepted, please note shipping costs for returns are your responsibility.
In the unusual event that you have received an incorrect item, please contact us within 3 business days for a refund or a replacement.
AuthorClaireWright is not responsible for any damage, delay, or loss of package while in transit. Unfortunately, we cannot replace books damaged in transit. In the case of a delayed or lost item, please contact your local post office or the appropriate shipping carrier for their help in tracking the package.
Cancellation of Order - It is OK to change my mind and choose to cancel my order?
- Please inform us as soon as possible as we may be able to stop the shipment to you. Please use the contact form here.
- If the cancellation is made prior to our shipment, we will cancel and refund immediately.
- If the cancellation is made after our shipment, you will not be able to receive a refund.
Should you have any confusion or other return queries please do not hesitate to contact us explaining your issue, via our contact form here.
Unfortunately, we cannot accept returns on sale items or gift cards.