Shipping policy

Order Processing Times

Our orders are processed within 1-2 business days. During seasonal times, like Christmas and Easter, order processing times may take longer. We appreciate your patience while we prepare your order.

Shipping Times

We ship from Ireland using An Post so arrival times may vary. We endeavour to ship your item within 2 business days of receiving your order, but are unable to predict when it will arrive.

Shipping Costs

Shipping rates are calculated using An Post postal rates. For more information visit anpost.com.

Local Pick Up

We currently do not offer a local pick up.

Returns, Exchanges, Cancellations

Our books are custom (meaning special orders or personalized items). Due to the made-to-order nature of this product, all sales are final. We do not accept returns.

If you purchased an art print or bookmark, we have a 30 day return policy, which means you have 30 days after the shipping date to request a return. Please go to our refund policy for more details.

If you would like to cancel or make a change to your order, you may do so up to 3 hours after you receive your order confirmation. Please email authorcawright@gmail.com so we can ensure your changes or cancelation can be processed. If the order has already been shipped then unfortunately we are unable to accept your request.

AuthorClaireWright is not responsible for any damage, delay, or loss of package while in transit. Unfortunately, we cannot replace books damaged in transit. In the case of a delayed or lost item, please contact your local post office or the appropriate shipping carrier for their help in tracking the package.